trailhead

Trails: follow guided learning paths

Trails are guided learning paths through modules and projects that help you cover the most ground in the shortest amount of time. Consider them your personal game plan for exploring new skills.


Find the right trails for you Clear filters

Your role

  • Admin
  • Business User
  • Developer

Your level

  • Beginner
  • Intermediate
  • Advanced

Products

  • Commerce Cloud
  • Community Cloud
  • Einstein
  • Einstein Analytics
  • Financial Services Cloud
  • General
  • Lightning
  • Marketing Cloud
  • Sales Cloud
  • Salesforce IoT
  • Salesforce Platform
  • Service Cloud

Tags (20)

  • Apex
  • App Lifecycle
  • App Logic
  • CRM
  • Chatter
  • Data Management
  • Database
  • General
  • Heroku
  • Integration
  • Lightning
  • Mobile
  • Nonprofit
  • Partner
  • Reporting
  • Salesforce Mobile App
  • Security
  • Tools
  • User Interface
  • Visualforce

Showing 78 trails out of 78

tile.title icon
4 hrs 25 mins
5 Modules + 1 Project
Trail
Sell Lightning Fast with Sales Cloud
Learn how to use the new Salesforce to sell lightning fast in as few clicks as possible.
  • Business User
  • Beginner
tile.title icon
10 hrs 55 mins
9 Modules
Trail
Keep Customers Happy with Service Cloud
Discover how Service Cloud helps you deliver personalized service to your customers.
  • Admin
  • Beginner
tile.title icon
2 hrs 55 mins
3 Modules
Trail
Personalize Consumer Engagement at Scale with Marketing Cloud
Craft 1-to-1 experiences for consumers across email, mobile, social, advertising, and the web.
  • Admin
  • Beginner
  • Business User
tile.title icon
6 hrs
5 Modules + 1 Project
Trail
Build Apps Fast with Salesforce Platform Services
Discover how to build social and mobile apps with either clicks or code.
  • Admin
  • Beginner
  • Business User
tile.title icon
5 hrs 40 mins
4 Modules + 2 Projects
Trail
Get Smart with Salesforce Einstein
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
  • Admin
  • Beginner
tile.title icon
3 hrs 10 mins
3 Modules
Trail
Engage Customers with Salesforce IoT
Use Salesforce Internet of Things (IoT) to delight your customers with proactive service and engaging experiences.
  • Admin
  • Advanced
  • Business User
tile.title icon
10 hrs 20 mins
6 Modules + 1 Project
Trail
Expand Your Reach with Communities
Get the tools you need to get started with Salesforce Community Cloud.
  • Admin
  • Beginner
tile.title icon
4 hrs 50 mins
4 Modules
Trail
Explore with Analytics
Navigate and personalize Analytics, and explore data on desktop and mobile.
  • Admin
  • Beginner
  • Business User
tile.title icon
8 hrs 35 mins
6 Modules
Trail
Admin Beginner
Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.
  • Admin
  • Beginner
tile.title icon
12 hrs 10 mins
6 Modules + 2 Projects
Trail
Admin Intermediate
Supercharge your skills and apps by using point-and-click tools to solve common business needs.
  • Admin
  • Intermediate
  • Developer
tile.title icon
9 hrs 15 mins
7 Modules + 1 Project
Trail
Make the Move to Lightning Experience
Increase your team's productivity by moving your existing org to Lightning Experience.
  • Admin
  • Intermediate
tile.title icon
17 hrs 10 mins
13 Modules
Trail
Developer Beginner
Leverage your existing development skills to build apps fast on the Salesforce Platform.
  • Developer
  • Beginner
tile.title icon
21 hrs 40 mins
12 Modules
Trail
Developer Intermediate
Take your apps to the next level with powerful integration and mobile tools.
  • Developer
  • Intermediate
tile.title icon
15 hrs 20 mins
6 Modules + 2 Projects
Trail
Develop for Lightning Experience
Build apps fast for Lightning Experience with Visualforce, components, and new design resources.
  • Developer
  • Intermediate
tile.title icon
7 hrs 35 mins
7 Modules
Trail
Learn CRM Essentials for Salesforce Classic
Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.
  • Admin
  • Beginner
  • Business User
tile.title icon
9 hrs 5 mins
7 Modules
Trail
Get Started with Lightning Experience
Start your journey to becoming a new Salesforce Admin with Lightning Experience.
  • Admin
  • Beginner
tile.title icon
3 hrs 25 mins
5 Modules
Trail
Help Customers Faster with Desk.com
Learn how Desk.com can help you deliver fast, helpful customer service.
  • Admin
  • Beginner
tile.title icon
5 hrs 55 mins
4 Modules
Trail
Accelerate Analytics with Apps
Learn how out-of-the-box apps can help you go faster with Analytics.
  • Admin
  • Intermediate
tile.title icon
3 hrs 55 mins
4 Modules
Trail
Secure Identity and Access Management
Learn how Salesforce Identity lets you give the right people the right access to the right resources at the right time.
  • Admin
  • Intermediate
tile.title icon
4 hrs 5 mins
4 Modules
Trail
Secure Your Apps with Salesforce Shield
Learn how to establish governance and enforce compliance policies in your org with this powerful set of services.
  • Admin
  • Beginner
tile.title icon
7 hrs 40 mins
6 Modules
Trail
Admin Advanced
Reach all star admin status by tackling more advanced Salesforce features.
  • Admin
  • Advanced
  • Developer
tile.title icon
10 hrs 15 mins
9 Modules
Trail
Build Apps as an AppExchange Partner
Get the tools you need to build and sell your app with the AppExchange Partner Program.
  • Admin
  • Beginner
tile.title icon
8 hrs 55 mins
6 Modules + 1 Project
Trail
Develop with Mobile SDK
Create your own iOS, Android, or hybrid mobile apps powered by the Salesforce Platform.
  • Developer
  • Advanced
tile.title icon
4 hrs 10 mins
3 Modules
Trail
Develop Apps with Heroku Enterprise
Build enterprise apps with open languages and frameworks on Heroku that integrate seamlessly with Salesforce.
  • Developer
  • Intermediate
tile.title icon
3 hrs 25 mins
2 Modules + 1 Project
Trail
Apply .NET Skills to Salesforce
Use your existing .NET skills as a foundation to learning Salesforce Platform fundamentals.
  • Developer
  • Beginner
tile.title icon
13 hrs 20 mins
12 Modules
Trail
Manage the Salesforce Way
Learn the Salesforce Great Manager Model and discover strategies for being a great manager.
  • Business User
  • Beginner
tile.title icon
2 hrs 25 mins
4 Modules
Trail
Cultivate Equality at Work
Reflect on the value of diversity and inclusion at work and what you can do to promote equality.
  • Business User
  • Beginner
tile.title icon
5 hrs 40 mins
5 Modules
Trail
Learn Drucker School MBA Essentials
Discover Peter Drucker's take on management with this MBA-focused curriculum from the Drucker School of Management.
  • Admin
  • Beginner
  • Business User
tile.title icon
2 hrs 40 mins
3 Modules
Trail
Get Ready for Dreamforce
Develop your game plan, make the most of your time at Dreamforce, and become a Salesforce speaker.
  • Admin
  • Beginner
  • Business User, Developer
tile.title icon
1 hr 40 mins
3 Modules
Trail
Prepare for Salesforce Releases
Learn the latest Salesforce release features and craft your release strategy.
  • Admin
  • Beginner
  • Business User, Developer
tile.title icon
1 hr 20 mins
4 Modules
Trail
Navigate the Salesforce Advantage
Learn about the key differentiators that drive our success: our core values, innovative technology, and vibrant ecosystem.
  • Admin
  • Beginner
  • Business User
tile.title icon
4 hrs 55 mins
2 Modules
Trail
Manage Fundraising for Nonprofits
Learn how Salesforce can help you better manage your donations, grants, and events.
  • Admin
  • Beginner
tile.title icon
1 hr 40 mins
2 Modules
Trail
Discover Sales Cloud
Grow your business and boost productivity with Sales Cloud.
  • Business User
  • Beginner
tile.title icon
3 hrs 15 mins
5 Modules
Trail
Grow Faster with CRM
Discover Salesforce CRM and how sales, service, and marketing can help your business.
  • Business User
  • Beginner
tile.title icon
2 hrs 5 mins
2 Modules
Trail
Get Started with Service Cloud for Lightning Experience
Improve the productivity of your customer service team by moving your org to Lightning Experience.
  • Admin
  • Intermediate
tile.title icon
11 hrs 45 mins
5 Modules
Trail
Develop Secure Web Apps
Detect and prevent common vulnerabilities in your code and strengthen your web apps.
  • Developer
  • Advanced
tile.title icon
3 hrs 35 mins
3 Modules
Trail
Build Better with UX
Refine your user experience skills with these powerful tips from the Salesforce UX team.
  • Admin
  • Beginner
  • Business User, Developer
tile.title icon
8 hrs 50 mins
5 Modules
Trail
Transform Your Business with Mobile
Learn how mobile apps can transform your business and improve employee productivity.
  • Admin
  • Intermediate
tile.title icon
2 hrs 10 mins
4 Modules
Trail
Drive Sales with Operational Excellence
Use the Sales Cloud platform to optimize your sales operations and set up your team for success.
  • Admin
  • Beginner
  • Business User
tile.title icon
1 hr
2 Modules
Trail
Sell Everywhere with Commerce Cloud
Optimize the buying and selling experience to delight your customers across all channels.
  • Admin
  • Beginner
  • Business User
tile.title icon
4 hrs 10 mins
5 Modules
Trail
Grow Your Business as an AppExchange Partner
Manage your business and help your customers thrive with your AppExchange products.
  • Admin
  • Beginner
tile.title icon
5 hrs 20 mins
1 Module + 2 Projects
Trail
Rock Your Future with Salesforce
Learn how Salesforce helps students like you skill up, discover career options, and get hands-on experience.
  • Business User
  • Beginner
tile.title icon
1 hr 10 mins
3 Modules
Trail
Make the Move from Desk.com to Service Cloud
Plan and execute your move from Desk.com to Service Cloud to support your growing business.
  • Admin
  • Intermediate
tile.title icon
6 hrs 35 mins
4 Modules + 2 Projects
Trail
Discover Advanced Service Cloud Features
Learn about advanced features to deliver more amazing service to your customers.
  • Admin
  • Advanced
tile.title icon
8 hrs 10 mins
6 Modules
Trail
Protect Your Salesforce Data
Learn how you and your users can work together to keep your data safe.
  • Admin
  • Advanced
tile.title icon
2 hrs
2 Modules
Trail
Automate Marketing to Businesses with Pardot
Learn how to make the most of your marketing efforts with Pardot.
  • Business User
  • Beginner
tile.title icon
7 hrs 35 mins
3 Modules + 2 Projects
Trail
Build and Administer Analytics
Learn how to set up Analytics, bring in your data, and build apps that help your teams make great decisions.
  • Admin
  • Intermediate
tile.title icon
4 hrs 20 mins
3 Modules + 1 Project
Trail
Apply Visualforce Skills to Lightning Components
Put your Visualforce knowledge to good use as you learn to develop with Lightning components.
  • Developer
  • Intermediate
tile.title icon
8 hrs 15 mins
4 Modules + 1 Project
Trail
Get Started with Salesforce DX
Use the tools and methodologies that make up our new developer experience.
  • Developer
  • Intermediate
tile.title icon
4 hrs 15 mins
4 Modules
Trail
Manage Volunteers for Nonprofits
Use Volunteers for Salesforce to manage volunteer events, communicate through your website, and report on participation.
  • Admin
  • Beginner
tile.title icon
2 hrs 20 mins
2 Modules
Trail
Optimize Sales Forecasts
Set up Collaborative Forecasts and help your reps to accurately predict sales revenue and quantities.​
  • Admin
  • Intermediate
tile.title icon
2 hrs 20 mins
3 Modules
Trail
Empower Managers and Agents with the Service Cloud Platform
Optimize your service center, answer questions everywhere, resolve cases fast, and delight your customers.
  • Business User
  • Beginner
tile.title icon
3 hrs 50 mins
3 Modules
Trail
Manage Your Higher Ed Data with HEDA
Tour a customized version of Salesforce optimized for higher education.
  • Admin
  • Beginner
tile.title icon
2 hrs 20 mins
2 Modules
Trail
Build Your Career in the Salesforce Ecosystem
Create a career plan, build communication skills, and earn credentials to succeed in the Salesforce Ohana.
  • Admin
  • Beginner
  • Business User, Developer
tile.title icon
8 hrs 40 mins
3 Modules + 4 Projects
Trail
Automate Your Business Processes
Make your teams more productive by analyzing and automating repetitive business processes.
  • Admin
  • Intermediate
  • Developer
tile.title icon
1 hr 35 mins
2 Modules
Trail
Learn Privacy and Data Protection Law
Learn about laws and regulations for collecting personal data, using it, and protecting privacy.
  • Business User
  • Beginner
tile.title icon
35 mins
1 Module
Trail
Supercharge Your CRM With the Salesforce Platform
Learn how the Salesforce Platform can help you build better apps and customer experiences.
  • Business User
  • Beginner
tile.title icon
2 hrs 40 mins
2 Modules
Trail
Grow Your Small Business with Sales Cloud Lightning Essentials
Learn how to use Essentials and why it is an ideal solution for your small business.
  • Admin
  • Beginner
  • Business User
tile.title icon
35 mins
1 Module
Trail
Strengthen and Diversify Your Workforce with Military Veterans
Make your business stronger with a workforce that's inclusive of military veterans.
  • Business User
  • Beginner
tile.title icon
6 hrs 55 mins
8 Modules
Trail
Optimize Sales Features for Lightning Experience
Help your sales teams improve selling relationships and close more deals.
  • Admin
  • Intermediate
tile.title icon
2 hrs 30 mins
1 Module + 2 Projects
Trail
Innovate with Alexa and Amazon Web Services
Discover powerful tools from Amazon for creating voice-enabled technologies and integrate them with Salesforce.
  • Admin
  • Beginner
  • Developer
tile.title icon
1 hr 40 mins
4 Modules
Trail
Build and Manage Your Sales Team the Salesforce Way
Learn from the experts at Salesforce how to build a highly effective sales team.
  • Business User
  • Beginner
tile.title icon
4 hrs 20 mins
5 Modules
Trail
Innovate the Salesforce Way
Learn methods to transform your customer experience and foster innovation at your company.
  • Admin
  • Beginner
  • Business User
tile.title icon
3 hrs 5 mins
2 Modules + 1 Project
Trail
Reach Your Audience with Rad Content
Hone your communication skills and make your ideas shine.
  • Admin
  • Beginner
  • Business User, Developer
tile.title icon
3 hrs 25 mins
3 Modules
Trail
Learn to Work in Lightning Experience
Learn the fundamentals of working in the new Salesforce experience and watch your day-to-day productivity soar.
  • Business User
  • Beginner
tile.title icon
4 hrs 15 mins
4 Modules
Trail
Gain Insight with Einstein Discovery
Find out how Einstein Discovery lets you tap into the power of data science.
  • Admin
  • Beginner
  • Business User
tile.title icon
3 hrs 10 mins
4 Modules
Trail
Build Your Practice as a Consulting Partner
Learn how your firm can make the most of a partnership with Salesforce.
  • Business User
  • Beginner
tile.title icon
1 hr 20 mins
2 Modules
Trail
Integrate Outlook and Gmail with Salesforce
Bring Salesforce and your email content together and help your sales reps work smarter.
  • Admin
  • Intermediate
tile.title icon
1 hr 25 mins
2 Modules + 1 Project
Trail
Collaborate with Quip
Learn how your team can work better together with Quip.
  • Business User
  • Beginner
tile.title icon
1 hr 5 mins
3 Modules
Trail
Learn About the Fourth Industrial Revolution
Understand the technologies that are transforming global business and society.
  • Business User
  • Beginner
tile.title icon
1 hr 25 mins
3 Modules
Trail
Be the Bank Your Customers Love
Embrace customer-centric business practices and inspire customer loyalty.
  • Business User
  • Beginner
tile.title icon
3 hrs 5 mins
3 Modules
Trail
Inspire Customer Loyalty with Financial Services Cloud
Discover how Financial Services Cloud helps you deliver personalized wealth management.
  • Admin
  • Beginner
tile.title icon
1 hr 10 mins
2 Modules
Trail
Learn Salesforce Agile Practices
Learn how Salesforce uses agile project management processes to develop innovative products.
  • Business User
  • Beginner
  • Developer
tile.title icon
55 mins
2 Modules
Trail
Learn Atlassian Agile Practices
Learn Atlassian's take on agile project management, how to build and run agile teams, and how to use Scrum and Kanban.
  • Developer
  • Beginner
tile.title icon
2 hrs 45 mins
2 Modules
Trail
Get on the Road with Field Service Lightning
Learn how Field Service Lightning can help you manage all the moving parts of a successful field service center.
  • Admin
  • Intermediate
tile.title icon
50 mins
2 Modules
Trail
Maintain Your Salesforce Certifications
Learn about product updates and pass challenges to maintain your certifications. (Marketing Cloud only for Spring '17)
  • Business User
  • Intermediate
tile.title icon
14 hrs 30 mins
8 Modules
Trail
Developer Advanced
Unlock the power of the platform and develop enterprise-class skills to advance your developer career.
  • Developer
  • Advanced
tile.title icon
35 mins
2 Modules
Trail
Learn Salesforce with Trailhead
Earn badges, have fun, and build your career on Salesforce.
  • Admin
  • Beginner
  • Business User, Developer